Questions tagged [business-japanese]

ビジネス日本語. The use of Japanese in the workplace.

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31
votes
4answers
117k views

When is it appropriate to use お疲れ様 (otsukaresama)?

I know the general meaning of using お疲れ様です/でした to express gratitude for some work, but I'm a bit fuzzy about appropriate times to use it. I know it is a common saying when leaving for the day, and I'...
20
votes
5answers
23k views

What is the correct usage of 承知しました, 了解です and かしこまりました, the more formal forms of 分かる?

At work, it is wrong to simply say 分かる to say that you understand something. In what situation should I opt to use one of the previously mentioned forms?
20
votes
1answer
8k views

How do I politely ask my boss for a moment of his time?

My boss is a native Japanese speaker. In English, when I have a question or an issue to bring up, I can ask "Do you have a minute?" to see if it is an appropriate time to interrupt them. In Japanese,...
18
votes
2answers
5k views

How should I start an email when requesting something from someone I don't know well?

In English, there is a certain etiquette to follow when writing a business letter. From what I've seen so far, the same seems to be true in Japanese as well. If I was making a business-related ...
17
votes
2answers
12k views

How to say: “I am returning your call”

Title says it all! If somebody called and left a message, when calling them back, is there a set expression for that? I generally just use "さっきにお電話頂いた...", but wondering if there is a more idiomatic ...
16
votes
4answers
2k views

How would I respectfully disagree with a superior?

If my manager says something that I know to be factually incorrect, how can I point that out without sounding disrespectful? (Is ~違います appropriate in this context or is that too strong?) Is this a ...
15
votes
3answers
4k views

Business Japanese: what's the proper way to say “please visit [this URL]”?

I'm writing a business e-mail to a Japanese speaking person, and I need to direct them to a certain URL. In English I would write "please visit http://www.example.com". I'm not sure the best way to ...
14
votes
1answer
3k views

If my business card says 〇〇さん, does that mean I'm referring to myself with an honourific?

My company (a Japanese startup) issued me a set of business cards. The information on the card is almost entirely in English. Except for the company address, the only other bit in Japanese is「ムルさん」in ...
14
votes
1answer
2k views

At work, when is it not ok to finish an email with どうぞよろしくお願いします?

Whenever I communicate with my Japanese coworkers, I always finish my emails with どうぞよろしくお願いします。I guess in the context of an email in English it could be akin to saying "Cheers" "Regards", so I unless ...
13
votes
7answers
902 views

IT system renewal: Can I say 更新 for “renewal”?

I am starting a new project and have to come up with a name for it so that everybody knows what we are talking about. The project is the renewal of an IT application that I will call エックスワイゼッド. ...
13
votes
3answers
2k views

What are common mistakes made by Japanese kombini employees speaking “manual keigo” (バイト敬語)

Mainly inspired by this question on what seems to be the misuse of a standard idiom by a Japanese employee, I was reminded of being told about バイト敬{けい}語{ご} ("manual keigo") in the past: a slightly ...
13
votes
2answers
6k views

usage of「ご迷惑をおかけ・・・」variants for a business apology

I have to apologize for a procedural error at work, and am unsure about selecting the right form of apology from the variants of 「ご迷惑をおかけ・・・」: 1.「ご迷惑【めいわく】をおかけして申【もう】し訳【わけ】ございません。」 2.「ご迷惑【めいわく】...
12
votes
2answers
1k views

Should I use keigo in this situation:

I work in an American subsidiary of a Japanese company. I met a few Japanese colleagues while working at the home office on an exchange. Do I need to use Keigo for: Colleague A: 1 year younger in age ...
11
votes
4answers
1k views

What to say when leaving the table before everybody else?

For example, while having lunch with your coworkers and you have to attend some matter soon, what would be a natural way to leave the table? I think that in this case saying お先に失礼します would be wrong.
11
votes
2answers
2k views

What's the word to use for “confidential”, as in a company report?

I'm preparing a sales presentation; it contains some company data and I want to indicate that the entire presentation is confidential. In English, this would likely be accomplished by stamping the ...
11
votes
2answers
6k views

Ways to end a phone conversation

Despite its being one of the most basic element of daily-life Japanese, I often find myself looking for a proper way to end certain phone conversations. Of course, I know the standard: [それでは]失礼します, ...
11
votes
2answers
1k views

How to answer someone else's phone?

I am in a Japanese office setup sitting next to my boss. He often gets phone calls but most of the time he is not in his seat. How do I answer his phone say that "This is Mr. XX's seat and this is YY (...
10
votes
2answers
266 views

What is the difference between 指摘される and 突っ込まれる?

I always get this two whenever I make a mistake. I think that more or less they are similar but kind of have the feeling that 突っ込まれる has a bit stronger meaning than 指摘される, is this correct? For ...
10
votes
2answers
235 views

Which is better for a sales budget: 予算, 推計, or something I haven't even thought of yet?

I'm writing a short (3-5 page) business plan in Japanese. I'd like to include an "estimate" of the sales for the next 3 years. The question: what would you choose for the graph titled: 2012 Fiscal ...
10
votes
1answer
4k views

When asking for holidays, should I be more polite than usual?

I saw an colleague's email asking for a few days of vacation, and I was surprised by the ultra-polite level. This colleague is usually on relatively casual terms with the boss, so it was quite ...
10
votes
1answer
274 views

Has the meaning of “revenge” been lost in translation to リベンジ?

I can see リベンジ used often in internal business communication for "2nd attempt" (like リベンジ判定会議 or リベンジ提案). Wikipedia also suggests it bears the meaning of 「再挑戦」の意味でも使われる。 Would it be acceptable to use ...
10
votes
2answers
508 views

How do you thank somebody for doing two things in Keigo?

I often run into situations where I have to thank somebody for doing two things in business emails. The sentence would essentially be: “Thank for doing A and B.” I am thinking something around ...
9
votes
2answers
441 views

How to say “100% virus free”?

In English we put the following phrases below software we want customers to download to put their mind at ease (for example, a neat weather app). ✓100% virus free ✓Contains no malware ✓Contains no ...
9
votes
1answer
17k views

Hierarchy of management titles in Japanese companies

In typical Japanese companies, all managers have a title defining where they stand in the hierarchy, for instance 課長 and 部長, both of which can be translated as "section chief", so sometimes it is hard ...
9
votes
1answer
4k views

How should I bid farewell to a superior?

My boss is leaving soon after years of service. What would be a good way for me to express my gratitude for all of his guidance and help? I am somewhat familiar with the expression お世話になりました but am ...
8
votes
1answer
2k views

How do you politely apologize to a professor for unintentional rudeness?

I received an email from a new professor in my department asking for a native English speaker's check of his paper. Since no one had ever asked me to check their English before, whereas I had ...
8
votes
3answers
692 views

Difference between 打ち合わせ and 会議 and ミーティング

What's the difference between 打ち合わせ and 会議 and ミーティング? To me it seems that 会議 may be more formal, but I'm not entirely sure.
8
votes
1answer
396 views

What should I say when a senior colleague is leaving before me?

When leaving before a senior colleague does, people say お先に失礼します, and the senior employee responds お疲れ様でした or ご苦労様でした. お疲れ様でした is also usually said when a colleague of the same seniority is leaving. ...
8
votes
3answers
1k views

How to respond to a compliment by a boss?

I have learnt a few ways to humbly accept or decline a compliment, including え、まあ...... (with the hand gesture), まだまだです and そんなことはありません. However when the compliment comes from a boss, I am afraid that ...
8
votes
1answer
239 views

Capitalized letters in juridical documents - into Japanese

When translating some juridical text, I meet words, that are written in capitalized letters, or at least only first letter is capitalized. Should I transmit it somehow into Japanese, when translating? ...
7
votes
3answers
2k views

Does the (USA) English metaphor “Unable to see the forest for the trees” keep its meaning if translated verbatim into Japanese?

The phrase "Unable to see the forest for the trees" implies one is too entangled in a situation to understand what is transpiring from a larger context, and thus, unable to determine the correct ...
7
votes
1answer
370 views

How should I respond to a client after receiving materials?

A client sent some materials and I have to respond, so I want to give a quick thank you acknowledging that I have received the materials and will email again once I have reviewed them. (It's always ...
7
votes
3answers
1k views

Saying “you're welcome” at the workplace

There are a few ways to say "You're welcome". Which is the best for somebody in the workplace (inside and outside the team and of about the same level as myself) どういたしまして いいえ いえいえ others?
7
votes
2answers
119 views

「許可が来ましたか?」の尊敬語

A社の社長 ↑ A社のプロジェクトマネージャー ↑ 私 ↑:許可を依頼する 私は作業を始める前、お客さん(A社)の許可を待っています。 A社のプロジェクトマネージャーが先週「社長に許可を依頼する」と言ってましたが、期日が近づいてますのでどうなったかを知りたいです。 つまり、「...
7
votes
2answers
392 views

Use of non-polite form between Japanese companies

I'm reading the novel 下町ロケット now and one part that really surprised me is when several of the members from one company speak to members of the other company without using 敬語 (for example "やめた方がいいよ”). ...
7
votes
1answer
3k views

How to reply to a business email with “yes, I'm ok with this time frame”?

So I received an email from one of our suppliers who aims to visit my company and have a meeting with me, the main part of it is 12月5日(金)13時以降にご都合は如何でしょうか? Now, I am fine with the mentioned date/...
7
votes
2answers
97k views

How to say “Please direct all your future correspondence to email”?

Soon I am leaving my job and I would like to leave an e-mail for future correspondence with my colleagues. How do I write in Japanese something like "Please direct all your future correspondence ...
7
votes
2answers
998 views

Any better way to ask “How are you?” instead of “お元気ですか?”

I'm very curios to know about the meaning of "お元気ですか?". This could be the very basic question. But once I asked my office colleague(Japanese Native) "お元気ですか?". so his reply was very shocking to me. He ...
6
votes
1answer
192 views

A department in a company where unproductive employees are transferred to instead of being fired

At the job fair for college students some presenters jokingly mentioned a Japanese drama in which a company had a special department full of incompetent or inefficient employees. The company had ...
6
votes
2answers
416 views

入社 equivalent for a research internship

When writing in some formal Japanese CV (学歴/職歴), it is common to be asked to put each job/university/etc. on a single dated line, with a second line to indicate when one quit/graduated/dropped-out/etc....
6
votes
2answers
644 views

How to address someone in an email who referred to themselves as part of a department

Recently I received an email from someone in the editing department of a literary magazine. Specifically, they ended their email with: [Magazine name] 編集部 For when I write them a response, how ...
6
votes
1answer
342 views

「スケジュール感をすり合わせましょう」 - what exactly are we going to discuss?

When I first received an invitation to a meeting containing words similar to 「スケジュール感をすり合わせましょう」 I thought we are going to discuss the schedule so that "everyone is on the same page". The schedule ...
6
votes
2answers
2k views

How are Japanese company division, section or department names translated?

How are Japanese company division, section or department names usually translated to English e.g. 「システム開発1部ソリューション1課」? Does it translate it to System Development Department 1 Solution Section 1?
5
votes
1answer
215 views

〇〇さん「は・が」いらっしゃいますか?

I found this sentence on https://en.wiktionary.org/wiki/%E3%81%84%E3%82%89%E3%81%A3%E3%81%97%E3%82%83%E3%82%8B and it struck me as odd. 山田【やまだ】さんがいらっしゃいますでしょうか。 Listening to my co-workers (...
5
votes
1answer
638 views

When do you use your own name to refer to yourself?

I searched for "referring to yourself in third person" and other similar phrases , but found only these: Q1, Q2. All searches in google also lead to similar discussions. But I already know that ...
5
votes
1answer
1k views

What is the meaning of Sankyo in Japanese companies names

What is the meaning of 三共 Sankyō in some Japanese companies names? Sankyo Denki (now named Sanden) Daiichi Sankyo Sankyo flutes ...
5
votes
1answer
5k views

How to turn down a job offer

I recently received a job offer from a company, say X会社. However, I would like to turn down their offer as I have some opportunity at my current place of employment. How can I express this in a ...
5
votes
1answer
53k views

How to address and greet Japanese people in an english email [closed]

I am aware that in Japanese it is considered to be rude to address other people with just their first name, but I wonder if this is only true for communication in Japanese, of if this still holds true ...
5
votes
1answer
234 views

Asking “What is the size of the file?”

I am discussing via email about a file, and I want to ask "What is the size of the file?" Here is my try: サイズは何ですか? I realize it sounds weird though, and サイズはどのぐらいですか? might sound better but I am ...
5
votes
1answer
946 views

Specialized banking/credit card vocabulary

I recently found myself in a situation where I had to attempt customer service over the phone in Japanese and I got tripped up on some terminology that I've never encountered before. Most of it had to ...