ビジネス日本語. The use of Japanese in the workplace.

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15
votes
2answers
3k views

How to say: “I am returning your call”

Title says it all! If somebody called and left a message, when calling them back, is there a set expression for that? I generally just use "さっきにお電話頂いた...", but wondering if there is a more idiomatic ...
21
votes
3answers
59k views

When is it appropriate to use お疲れ様 (otsukaresama)?

I know the general meaning of using お疲れ様です/でした to express gratitude for some work, but I'm a bit fuzzy about appropriate times to use it. I know it is a common saying when leaving for the day, and ...
15
votes
4answers
983 views

How would I respectfully disagree with a superior?

If my manager says something that I know to be factually incorrect, how can I point that out without sounding disrespectful? (Is ~違います appropriate in this context or is that too strong?) Is this a ...
10
votes
3answers
1k views

What are common mistakes made by Japanese kombini employees speaking “manual keigo” (バイト敬語)

Mainly inspired by this question on what seems to be the misuse of a standard idiom by a Japanese employee, I was reminded of being told about バイト敬{けい}語{ご} ("manual keigo") in the past: a slightly ...
16
votes
1answer
3k views

How do I politely ask my boss for a moment of his time?

My boss is a native Japanese speaker. In English, when I have a question or an issue to bring up, I can ask "Do you have a minute?" to see if it is an appropriate time to interrupt them. In ...
6
votes
3answers
1k views

Does the (USA) English metaphor “Unable to see the forest for the trees” keep its meaning if translated verbatim into Japanese?

The phrase "Unable to see the forest for the trees" implies one is too entangled in a situation to understand what is transpiring from a larger context, and thus, unable to determine the correct ...
12
votes
7answers
451 views

IT system renewal: Can I say 更新 for “renewal”?

I am starting a new project and have to come up with a name for it so that everybody knows what we are talking about. The project is the renewal of an IT application that I will call エックスワイゼッド. ...
6
votes
2answers
180 views

What is the difference between 指摘される and 突っ込まれる?

I always get this two whenever I make a mistake. I think that more or less they are similar but kind of have the feeling that 突っ込まれる has a bit stronger meaning than 指摘される, is this correct? For ...
13
votes
4answers
2k views

What is the correct usage of 承知しました, 了解です and かしこまりました, the more formal forms of 分かる?

At work, it is wrong to simply say 分かる to say that you understand something. In what situation should I opt to use one of the previously mentioned forms?
12
votes
1answer
1k views

At work, when is it not ok to finish an email with どうぞよろしくお願いします?

Whenever I communicate with my Japanese coworkers, I always finish my emails with どうぞよろしくお願いします。I guess in the context of an email in English it could be akin to saying "Cheers" "Regards", so I unless ...